# Customer Feedback on ClicFone

## Key figures

- **4.3/5** across **100 reviews** — [Trustpilot](https://fr.trustpilot.com/review/www.librerdv.com) · reviews synced

*Figures consolidated on Sep 1, 2026. Every figure is attributed to its platform and dated.*

ClicFone (LibreRDV ClicFone Tele-secretariat) has a rating of 4.3/5 on Trustpilot (www.librerdv.com) based on 100 analyzed public customer reviews as of August 12, 2023. The main themes mentioned are ease of use, time-saving, clarity of service, and practicality, with attention to certain technical aspects or user support.

_Summary generated from 100 public customer reviews (100 on Trustpilot — www.librerdv.com), updated on 28/08/2026. 1 review platform referenced. The quoted excerpts are short, attributed, and refer back to their original source._

**Average rating**: 4.3/5 based on 100 public reviews.

## Is the quality of service up to par?

The majority of customers highlight the efficiency and simplicity of online appointment booking, which facilitates their daily life and organization.

> "It becomes very easy to make appointments 24/7" — Customer, 2019-07-09 (trustpilot): https://fr.trustpilot.com/review/www.librerdv.com
> "Super convenient, fast, and efficient." — Customer, 2019-07-03 (trustpilot): https://fr.trustpilot.com/review/www.librerdv.com
> "Fast, easy to use, and several reminders so you don't forget your appointment. I really appreciate it!!!!" — Customer, 2019-06-28 (trustpilot): https://fr.trustpilot.com/review/www.librerdv.com

## Is the welcome and customer relationship appreciated?

The feedback highlights a service considered friendly and professional, with particular mention of the clarity of information and availability of time slots.

> "Efficiency, friendliness, very good!" — Customer, 2019-07-08 (trustpilot): https://fr.trustpilot.com/review/www.librerdv.com
> "Service very easy to use. The available slots are clearly displayed." — Customer, 2019-07-08 (trustpilot): https://fr.trustpilot.com/review/www.librerdv.com
> "Clear and easy to use on smartphone." — Customer, 2019-07-08 (trustpilot): https://fr.trustpilot.com/review/www.librerdv.com

## Is the value for money considered good?

Although few customers explicitly mention the price, the practicality and speed of the service are often cited as advantages, suggesting overall satisfaction with the service provided.

> "Nothing to report....practical" — Customer, 2019-07-17 (trustpilot): https://fr.trustpilot.com/review/www.librerdv.com
> "Practical and fast, it's great" — Customer, 2019-06-24 (trustpilot): https://fr.trustpilot.com/review/www.librerdv.com

## What points for improvement emerge from customer feedback?

Some users encounter technical difficulties (authentication, bugs), a lack of confirmation or clarity regarding appointment validation, and sometimes report a user experience that could be improved.

> "We often encounter authentication and connection problems, making it difficult to use at the moment" — Customer, 2019-06-24 (trustpilot): https://fr.trustpilot.com/review/www.librerdv.com
> "We're not sure if the appointment has been properly recorded. For my part, when I arrived at the doctor's, I was told that I didn't have an appointment." — Customer, 2019-07-07 (trustpilot): https://fr.trustpilot.com/review/www.librerdv.com
> "This site is rudimentary and full of bugs. It takes hours to make appointments." — Customer, 2019-07-05 (trustpilot): https://fr.trustpilot.com/review/www.librerdv.com

## Frequently Asked Questions

### Is the service easy to use on smartphone?

Yes, several customers highlight the ease of use on smartphone, which facilitates appointment management at any time.

### Are appointment reminders effective?

Appointment reminders are often cited as a strong point, helping not to forget consultations.

### Can technical difficulties be encountered?

Some users report authentication issues, bugs, or ergonomics, although this is minor compared to the overall feedback.

### Is it possible to make appointments for a relative?

Customers report difficulties in chaining multiple appointments for different family members, which may require adjustments.

### Do you receive a confirmation after booking an appointment?

Some customers regret the absence of a confirmation email or uncertainty about the validation of the appointment, which can be a source of confusion.

_Updated on 28/08/2026._

## Review sources
| Platform | Certification | Rating | Scale | Reviews claimed | Analysed | Latest review | Source | Checked on | Link |
|---|---|---|---|---|---|---|---|---|---|
| Trustpilot — www.librerdv.com | — | 4.3/5 | 0–5 | 100 | — | — | Synced reviews | — | https://fr.trustpilot.com/review/www.librerdv.com |


**All platforms combined**: 1 platform referenced, 100 reviews in total, rating between 4.3/5 and 4.3/5 depending on the platform.