# Customer Feedback on Docteur Jean Marc Ancel

Docteur Jean Marc Ancel in Neuilly-sur-Seine has an average rating of 4.7/5 based on 108 public customer reviews collected on Google as of August 4, 2026. The feedback emphasizes the quality of service, the welcome, the competence of the team, and follow-up, with a note of caution regarding the rare postoperative complications.

_Summary generated from 108 public customer reviews (108 on Google — Docteur Ancel), updated on 10/08/2026. The cited excerpts are short, attributed, and refer to their original source._

**Average rating**: 4.7/5 based on 108 public reviews.

## Is the quality of service up to par?

The majority of clients describe a professional and reassuring care experience, with well-explained procedures and results that meet their expectations.

> "Excellent care at all levels." — Anne K., 2026-08-04 (google): https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5N2Q3TG13RRAB!2m1!1s0x0:0x903176b0478ee00f!3m1!1s2@1:CIHM0ogKEICAgIC97d7LmwE%7C%7C?hl=fr
> "Dr. Ancel demonstrates great professionalism, excellent technical mastery, and very reassuring listening skills." — Lydia A., 2026-06-18 (google): ChIJk0Q-i2Fl5kcRD-COR7B2MZA
> "The doctor takes the time to clearly and understandably explain each step of the LASIK operation." — The D., 2025-07-24 (google): ChIJk0Q-i2Fl5kcRD-COR7B2MZA

## Is the welcome and customer relationship appreciated?

The feedback emphasizes the kindness, availability, and attentiveness of the entire office, from the secretariat to the practitioner.

> "All very efficient and especially extremely kind and caring, special mention to the Secretariat." — dorothee B., 2026-06-24 (google): ChIJk0Q-i2Fl5kcRD-COR7B2MZA
> "Welcomed with a smile and a lot of kindness." — Mahmoud S., 2026-02-20 (google): ChIJk0Q-i2Fl5kcRD-COR7B2MZA
> "Very caring welcome." — Alain S., 2025-12-19 (google): ChIJk0Q-i2Fl5kcRD-COR7B2MZA

## Is the value for money considered good?

Several clients express their satisfaction with the benefits of the intervention and the quality of follow-up, without mentioning any grievances about the cost.

> "I was perfectly advised for this choice and I have absolutely no regrets, as this intervention has truly changed my life." — Diamond B., 2026-02-25 (google): ChIJk0Q-i2Fl5kcRD-COR7B2MZA
> "The joy of no longer wearing glasses." — Antonio M., 2025-12-19 (google): ChIJk0Q-i2Fl5kcRD-COR7B2MZA

## What areas for improvement emerge from customer feedback?

A few negative, minority feedbacks concern postoperative complications, diagnostic or implant errors, and a lack of consideration for certain contraindications.

> "Dr. Ancel made a mistake with one of the two implants, the result is that my father sees blurry in one eye." — Patrick A., 2026-04-01 (google): ChIJk0Q-i2Fl5kcRD-COR7B2MZA
> "Mr. Ancel should not have operated on me because I had contraindications." — Sonia N., 2025-06-17 (google): ChIJk0Q-i2Fl5kcRD-COR7B2MZA
> "The operation completely failed, as after the intervention, I had a serious decrease in vision in both eyes." — P J., 2026-02-04 (google): ChIJk0Q-i2Fl5kcRD-COR7B2MZA

## Frequently Asked Questions

### Does Dr. Ancel take the time to explain the procedures?

Many feedbacks highlight that Dr. Ancel explains each step of the procedure clearly, which reassures patients before and after surgery.

### Is the postoperative follow-up considered satisfactory?

Clients report attentive follow-up, with organized follow-up visits and support from the team after the intervention.

### Is the welcome at the office warm?

The welcome is frequently described as caring, with a secretariat and a medical team that are attentive and available.

### Are there any reported risks or complications?

A few clients report postoperative complications or unsatisfactory results, sometimes related to diagnostic errors or unconsidered contraindications.

### Have the interventions changed patients' lives?

Several testimonials mention a significant improvement in quality of life after the intervention, especially for those who could no longer tolerate glasses or contact lenses.

_Updated on 10/08/2026._