Reviews for Global App Testing

Global App testing provides a collection of tools to make ongoing QA tasks more simple. Using the API or web tools helped to setup tests very quickly across the Application. The Service offers three different pricing plans called Base, Localized and Enterprise, but no indication of how much the plans will be - a calculator would have been helpful.

Very professional and responsive, making quick changes to adapt to how we work Not sure this solution is the right one for our business

I love the ease of running Exploratory Tests, but I also love the power of test cases. Both together create a perfect testing platform. It takes time to set up the Test Cases, but once they are set up, they are easy to run and extremely powerful for regression testing.

Very fast and efficient turnarounds. Excellent levels of detail on any known issues, with test gradings and severities, identified. Can't really fault anything. Very sporadically some of the reproduction steps were hard to follow

Very efficient service from setting up the account, being guided through the process to getting the tests up and running. The test turnaround fits into our process and the feedback loop regarding which issues we consider high priority works well to optimise the value we get from the service The international distribution of the testers can mean that some of the issues reported can be affected by the locality of the tester which we do not see in practice as our real customers aren't in these areas. To get users in a specific region is an extra cost.

After I submit a test job, I get complete and thorough results back in only about 24 hours. I'm not a huge fan of the billing model, which sometimes commits me to spending that I don't use.

Quick and accurate testing support. Remarkable service and support team. Nothing at all. Global App Testing goes out of their way to help tailor their support to your needs and to make the experience as easy as possible.

Global App Testing provides a simple and intuitive way to validate the performance of our recently released products and features. Creating test cases is straight forward, and once created you can select all cases related to your new feature and run them at once. I've built usage of GAT into our code release procedures and it's allowed us to either quickly identify issues or rest assured that our code is working as intended. The initial set up of your test cases is simple and straight forward, but it can be tedious. That said, once completed, the test cases can be used and reused without any additional effort.

GAT are super pro-active in their approach, Harriet has helped us immensely throughout the process and we have never had to wait longer than 48 hours for our test results. Sometimes we have duplicate bugs raised, but very rarely!

Overall we’ve had a very positive experience with one or two minor teething issues which were resolved quickly. Our product has evolved over time and so there has been a lot of changes with the way we work with GAT - overall the product is robust and very adaptable. Other major benefits for us are: - Real world test-execution (we no longer use device farms) - Managing tests / test case management in one place - Speeding up time we spend on QA internally (we use a mixing manual and automation tests) - Very response and open customer support More influence on the product roadmap - there are features we want but understand they may be unique to us.

I like how the PM team manages my test requests even those that are somewhat demanding in terms of timelines. They're fast to coordinate and execute tests regardless if it's a simple or complex request. Overall, I'd say that establishing strong customer relationships is what makes working with them such a delightful experience. I wish that we'd be able to test within challenging countries in the future (such as Iran, etc). Not GAT's fault since I think this is more of a limitation on the available payment systems on those countries. There's also an opportunity in terms of the technology behind how JIRA bugs are managed, there's been a few instances where duplication errors happen during export

We run all our exploratory tests via Global App Testing mainly to increase capacity from our internal teams and for the device/OS/network coverage we get from testing on real devices. The bug reports we get are consistent and are generally good quality - so our teams can debug relatively quickly. Test case execution turnaround time varies on iOS and Android apps but it’s generally between 30min-1hr - which is good as we have multiple testers execute the same test cases on a variety of devices. Nothing comes to mind immediately - we are happy with the product. Better user management if I had to pick something.

- We’ve increased our test coverage which has allowed us to find bugs we couldn’t replicate with our engineering or QA teams. - We sometimes launch exploratory tests over the weekend which saves us time. Overall a very positive experience and it fulfills the function we use it for. In an ideal world we’d like to spend more time doing analysis on the bugs to see trends.

You can write tests in plain English Easy to launch tests Test cases return in 20-30min Exploratory tests return over 24 hours - critical issues can be flagged up earlier Detailed bug reports with videos and steps to reproduce Maintaining tests requires time More integrations

We’ve alternated through a few solutions and ended up sticking with Global App Testing. Overall we found the bug reports are consistent and detailed enough for us to quickly debug issues. Speed of turnaround has impacted our release velocity. We saw the difference after 2 months Nothing off the top of my head, impressed by the product so far.