FAQ for Decathlon Insurance
Frequently asked questions about Decathlon Insurance
18 questions
About DECATHLON INSURANCE
Who is DECATHLON INSURANCE?
DECATHLON Insurance is a major and essential player in the insurance sector, placing serenity and simplicity at the heart of its actions.
Beyond insurance: The company defines itself as a trusted partner that extends the customer shopping experience by offering much more than just basic protection.
Customer support: Its goal is to protect and support athletes at every stage of their journey with accessible offers tailored to their specific needs.
Core values: Its DNA is based on authenticity, generosity, simplicity, and an inspiring character.
Strategic role: For the Decathlon group, insurance serves as a lever for customer loyalty, a driver of in-store traffic, and a source of resources.
Brand promise: Their tagline is "Practice, move, with peace of mind."
What types of insurance does DECATHLON INSURANCE offer?
DECATHLON INSURANCE offers insurance for bicycles, sports equipment, and extended warranties for fitness devices.
What is the story of DECATHLON INSURANCE?
DECATHLON INSURANCE was developed to broaden Decathlon's services, focusing on the protection of sports equipment.
Rates and Quotes
What is the price of a bike insurance at DECATHLON INSURANCE?
The rates for bike insurance at DECATHLON INSURANCE are competitive, with monthly subscription options.
How are insurance rates calculated at DECATHLON INSURANCE?
Insurance rates are based on the value of the equipment and the type of coverage selected.
Do you offer free quotes for your insurance?
DECATHLON INSURANCE offers free online quotes for all its insurance through our site.
Contact and Hours
How can I contact DECATHLON INSURANCE?
Contact DECATHLON INSURANCE via our site, by email, or phone for any questions.
What are the opening hours of DECATHLON INSURANCE?
The customer service of DECATHLON INSURANCE is open from Monday to Friday, from 9 AM to 6 PM.
Is there an emergency assistance service?
DECATHLON INSURANCE provides a 24/7 bike breakdown assistance service for some of its insurance policies.
Bicycle Insurance: Theft and Damage
How does theft and damage insurance for bicycles work at DECATHLON INSURANCE?
The theft and damage insurance covers losses due to theft or material damage, with specific conditions.
What equipment is covered by theft and damage insurance?
The insurance covers bicycles less than 4 years old and other equipment, subject to certain conditions.
Are there exclusions in theft and damage insurance?
Exclusions exist, particularly for thefts without high-security locks or damage due to negligence.
Multi-Equipment Sports Insurance
What are the benefits of multi-equipment sports insurance at DECATHLON INSURANCE?
Multi-equipment insurance covers multiple sports items under a single contract, with simplified management.
How to subscribe to multi-sport equipment insurance?
Subscribe to multi-sport equipment insurance online on our site by selecting your equipment.
Are there age limits for covered equipment?
The equipment must be less than 4 years old to be covered by multi-sport equipment insurance.
Warranty Extension for Fitness Devices
How does the warranty extension work for fitness equipment?
The warranty extension extends the coverage of fitness equipment beyond the manufacturer's warranty.
What types of devices are eligible for the warranty extension?
All fitness devices purchased at DECATHLON can benefit from the warranty extension if they are in good condition.
What is the price of the warranty extension for a fitness device?
The price of the warranty extension varies depending on the device. A quote is available on our site.