FAQ for Martha

Frequently asked questions about Martha

20 questions

General Information and Presentation

What is MARTHA and what is its history?
MARTHA is a collective of hairdresser-artisans in Paris, inspired by Martha Matilda Harper, that offers personalized and responsible hair care.
What is MARTHA's value proposition?
MARTHA provides personalized and responsible hair care, suitable for all hair types, in an elegant setting.
How does MARTHA commit to inclusive and responsible beauty?
MARTHA values all hair textures and uses natural products for inclusive and responsible beauty.

Services and Products

What hair services does MARTHA offer?
MARTHA provides hair rituals, haircuts, colors, and treatments for curly hair, among others.
What hair products are used at MARTHA?
MARTHA uses effective and natural hair products, chosen by expert artisan hairdressers.
What is the difference between the CARE and HYPER CARE rituals at MARTHA?
The CARE rituals are personalized, and the HYPER CARE are more intensive for specific needs.

Rates and Terms

What is MARTHA's pricing policy?
MARTHA offers premium services, with prices reflecting the quality and personalization of care.
How can I book a treatment at MARTHA?
Book online on MARTHA's website, choosing from various services and hairdressers.
What payment methods are accepted at MARTHA?
MARTHA accepts credit cards and online payments for a smooth customer experience.

Hours and Contact

What are the opening hours of the MARTHA salons?
The MARTHA salons are open from Monday to Saturday, but check the exact hours online.
How can I contact MARTHA for more information?
Contact MARTHA by email at etienne.allaire@martha.paris for any questions.
Where are the MARTHA salons located in Paris?
The MARTHA salons are located in elegant neighborhoods of Paris. Check the website for more details.

Customer Engagement and Experience

How does MARTHA ensure a unique customer experience?
MARTHA offers a unique experience with expert hairdressing artisans and a friendly atmosphere.
What are MARTHA's ecological commitments?
MARTHA uses natural products and adopts sustainable practices for beauty that respects the planet.
How does MARTHA adapt its services to the specific needs of clients?
MARTHA offers a personalized diagnosis and consultation to meet the specific needs of clients.

Custom and Inclusive Hair Care

How to determine the specific needs of my hair before a treatment at MARTHA?
We conduct a thorough hair diagnosis to tailor each treatment to your hair.
What type of care do you offer for curly hair at MARTHA?
Our care for curly hair includes cuts, natural drying, and restorative treatments.
Why choose natural products for my hair at MARTHA?
Our natural products preserve the health of your hair and are environmentally friendly.
My hair is damaged: what solution do you propose at MARTHA?
We offer HYPER CARE rituals to restore the health of your damaged hair.
How to integrate a hair care treatment into my daily routine after a visit to MARTHA?
We provide you with a personalized routine to maintain the results of your treatment.