FAQ for Martha

Frequently asked questions about Martha

30 questions

General Information and Presentation

What is MARTHA and what is its history?
MARTHA is a collective of hairdresser-artisans in Paris, inspired by Martha Matilda Harper, that offers personalized and responsible hair care.
What is MARTHA's value proposition?
MARTHA provides personalized and responsible hair care, suitable for all hair types, in an elegant setting.
How does MARTHA commit to inclusive and responsible beauty?
MARTHA values all hair textures and uses natural products for inclusive and responsible beauty.

Services and Products

What hair services does MARTHA offer?
MARTHA provides hair rituals, haircuts, colors, and treatments for curly hair, among others.
How to choose the right hair product at MARTHA?
To choose the right hair product at MARTHA, it is essential to know your hair type and specific needs. Our experts will guide you to the most suitable products based on the condition and texture of your hair. MARTHA is committed to offering a selection of products that meet the requirements of each client.
What advice for preparing for my first visit to MARTHA?
To prepare for your first visit to MARTHA, it is advisable to come with an idea of the services you would like to try. Also, think about asking your questions about your hair and sharing your concerns. Our experts will be happy to help you find the care suited to your needs.
Why is it important to choose suitable hair products at Martha?
Choosing suitable hair products is essential for the health of your hair. Specific products help address particular issues such as dryness or frizz. Martha offers a personalized range to meet your needs, ensuring optimal results and respect for the nature of your hair.
What hair products are used at MARTHA?
MARTHA uses effective and natural hair products, chosen by expert artisan hairdressers.
What is the difference between the CARE and HYPER CARE rituals at MARTHA?
The CARE rituals are personalized, and the HYPER CARE are more intensive for specific needs.

Rates and Terms

What is MARTHA's pricing policy?
MARTHA offers premium services, with prices reflecting the quality and personalization of care.
How to make an appointment for a treatment at MARTHA?
To make an appointment at MARTHA, you can use the online booking page on their website. Simply select the type of treatment you want and choose a time slot that suits you. MARTHA makes the booking process easier for your convenience.
How can I book a treatment at MARTHA?
Book online on MARTHA's website, choosing from various services and hairdressers.
What payment methods are accepted at MARTHA?
MARTHA accepts credit cards and online payments for a smooth customer experience.

Hours and Contact

What are the opening hours of the MARTHA salons?
The MARTHA salons are open from Monday to Saturday, but check the exact hours online.
How can I contact MARTHA for more information?
Contact MARTHA by email at etienne.allaire@martha.paris for any questions.
Where are the MARTHA salons located in Paris?
The MARTHA salons are located in elegant neighborhoods of Paris. Check the website for more details.

Customer Engagement and Experience

How does MARTHA ensure a unique customer experience?
MARTHA offers a unique experience with expert hairdressing artisans and a friendly atmosphere.
How does MARTHA ensure the quality of its services?
MARTHA ensures the quality of its services through continuous training of its staff and the use of high-quality products. We take pride in adhering to the highest standards to provide an optimal customer experience. Customer satisfaction is at the heart of our commitment.
What type of experience can one expect during a visit to Martha?
During a visit to Martha, you can expect a unique experience centered around your needs. Each treatment is personalized and accompanied by professional advice. Martha takes pride in providing a warm and inclusive environment, aiming to make your care moment enjoyable and relaxing.
What are MARTHA's ecological commitments?
MARTHA uses natural products and adopts sustainable practices for beauty that respects the planet.
How does MARTHA adapt its services to the specific needs of clients?
MARTHA offers a personalized diagnosis and consultation to meet the specific needs of clients.

Custom and Inclusive Hair Care

How to determine the specific needs of my hair before a treatment at MARTHA?
We conduct a thorough hair diagnosis to tailor each treatment to your hair.
What type of care do you offer for curly hair at MARTHA?
Our care for curly hair includes cuts, natural drying, and restorative treatments.
Why choose natural products for my hair at MARTHA?
Our natural products preserve the health of your hair and are environmentally friendly.
My hair is damaged: what solution do you propose at MARTHA?
We offer HYPER CARE rituals to restore the health of your damaged hair.
How to integrate a hair care treatment into my daily routine after a visit to MARTHA?
We provide you with a personalized routine to maintain the results of your treatment.
What types of hair are covered by Martha's services?
Martha's services cover all hair types, whether straight, wavy, curly, or coily. We are committed to inclusive beauty and offer care tailored to each type. Our professionals are trained to meet the specific needs of each client.
Why choose regular hair care at Martha?
Choosing regular hair care at Martha helps maintain the health and beauty of your hair. A suitable treatment helps prevent damage, hydrates, and strengthens the hair fiber. At Martha, we believe in the importance of preventive care for healthy hair.
How to integrate MARTHA's hair care into my daily routine?
Integrating MARTHA's hair care into your daily routine is simple. It involves following your hairdresser's advice to maintain the health of your hair between visits. Use the recommended products regularly for optimal effectiveness, adapting your routine to your hair type. MARTHA can guide you to personalize this integration.
What advice would you give for a first visit to Martha?
For your first visit to Martha, it is recommended to arrive with an idea of your expectations and hair needs. Don't hesitate to ask questions and share your concerns with your hairdresser. This will help Martha provide you with the most suitable care for your hair.

About Martha

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Legal name: MARTHA

Mode / Vêtements Beauté / Bien-être Hôtellerie / Hébergement Santé Artisanat

Catchment areas

Paris Lille Lyon Aix en Provence Marseille Bordeaux

Contact & Location