What Customers Think of ClicFone (LibreRDV ClicFone Tele-secretariat)
ClicFone (LibreRDV ClicFone Tele-secretariat) has a rating of 4.3/5 on Trustpilot (www.librerdv.com) based on 100 analyzed public customer reviews as of August 12, 2023. The main themes mentioned are ease of use, time-saving, clarity of service, and practicality, with attention to certain technical aspects or user support.
ClicFone (LibreRDV ClicFone Tele-secretariat), a specialist in health tele-secretariat in Biarritz, receives mostly positive feedback. Users appreciate the simplicity and practicality of the service, while pointing out some areas for improvement regarding the user experience.
Summary generated from 100 public customer reviews (100 on Trustpilot — www.librerdv.com), updated on 28/08/2026. 1 review platform referenced. The quoted excerpts are short, attributed, and refer back to their original source.
Is the quality of service up to par?
The majority of customers highlight the efficiency and simplicity of online appointment booking, which facilitates their daily life and organization.
« Il devient très simple de prendre des rdv 24/24 7/7 »
« Super pratique, rapide et efficace. »
« Rapide, simple d’utilisation et plusieurs rappels pour ne pas oublier son rendez vous J’apprécie bien !!!! »
Is the welcome and customer relationship appreciated?
The feedback highlights a service considered friendly and professional, with particular mention of the clarity of information and availability of time slots.
« Efficacité, amabilité, très bien ! »
« Service très simple d'utilisation. Les plages disponibles sont clairement affichées. »
« Clair et facile d’utilisation sur smartphone. »
Is the value for money considered good?
Although few customers explicitly mention the price, the practicality and speed of the service are often cited as advantages, suggesting overall satisfaction with the service provided.
« RAS....pratique »
« Pratique rapide c’est top »
What points for improvement emerge from customer feedback?
Some users encounter technical difficulties (authentication, bugs), a lack of confirmation or clarity regarding appointment validation, and sometimes report a user experience that could be improved.
« nous rencontrons souvent des problèmes d'authentification et de connexion elle est donc pour le moment difficile d'utilisation »
« on n'est pas sur que le rdv a bien été enregistré. Pour me part en arrivant chez le docteur on m'a dit que je n'avais pas de rdv. »
« Ce site est rudimentaire et bourré de bugs. Il faut des heures pour prendre des rv. »
Frequently asked questions from customer reviews
Is the service easy to use on smartphone?
Booking appointments on smartphone is considered simple by users.
Are appointment reminders effective?
Automatic reminders are appreciated by customers.
Can technical difficulties be encountered?
Occasional technical difficulties have been mentioned in a few testimonials.
Is it possible to make appointments for a relative?
Making appointments for a third party can sometimes present limitations.
Do you receive a confirmation after booking an appointment?
The absence of systematic confirmation is a point for improvement noted by some users.